Sunday 14 September 2008

Bye Bye eBay

Eric Savitz at Barrons writes that eBay's (EBAY) business is "deteriorating" and is preparing big layoffs (like: 1500-employees big).

Ina Steiner seems to agree, pointing out that "Meg Whitman and her inner circle of top executives are gone" --to which I say: good. And not a moment too soon.

eBay is now a complete, unmitigated disaster zone:
  1. It's managed to alienate both its sellers and buyers with a sequence of ill-thought-out and badly-executed actions, such as mandating PayPal.
  2. It's PayPal division seems to be staffed exclusively by cut'n'paste junkies who couldn't spot a fraudulent seller if you painted him flourescent orange and dangled it from a cherry picker.
  3. It even seems to have strangled the life out of its exciting Skype acquisition.
Lest we forget, this is the company who in 2005 soothingly reassured concerned recipients that a blatant phishing scam was actually sent by eBay themselves. I still pinch myself.

Hat tip: Techmeme


Johnny Walker said...

It was 2004... Bit of a minor thing really. Hard to believe you're cheering on the redundancy of 1500 employees because of one email.

Richi Jennings said...

No, it was 2005. To be precise, Tuesday, November 29, 2005 at 5:25pm.

I think it's an "unusual" interpretation of my original post that has me cheering eBay management's incompetence.

Post a Comment