Friday 8 June 2007

Weird Story in Computerworld

Greetings from Vegas.

My chums at Computerworld have put up a very oddly-written story today. It seems that Kingfisher Bay, an Australian resort, was using an "aging" version of Symantec's spam filter. Surprise-surprise, old versions of spam filters don't work very well, letting through a lot of spam.

In fact, it turns out that the resort wasn't using the Symantec Brightmail technology at all. It was still using the old, pre-Brightmail engine. Oddly, Symantec still sells this -- can't see why that's a good idea.

Anyway, it sounds to me like the company decided it wanted to use a managed service, rather than an in-house solution. Many smaller organizations are making this choice. Their obvious targets are MessageLabs, Postini, Microsoft (née FrontBridge), or a bunch of smaller/regional providers.

In the end, they chose MessageLabs. Naturally, MessageLabs is crowing to the press about how it's gained a customer from Symantec.

But hang on, doesn't MessageLabs use Symantec Brightmail anti-spam for its service? How ironic...


Justin Mason said...

'doesn't MessageLabs use Symantec Brightmail anti-spam for its service?'

do they? I thought they had their own (very effective) in-house stuff...

Richi Jennings said...

Yes, since September 2004. MessageLabs' original "Skeptic" engine may still share duties with BrightMail, but it's not clear to what extent.

MessageLabs has also been using Symantec's TurnTide traffic shaping, since early 2005.


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