Wednesday, 2 February 2011

Mozy's PR disaster: the curse of the all-you-can-eat service

Richi Jennings's picture   The Long View (Computerworld)

All you can eat! It's an attractive business model, whether you're an Internet service or an ethnic restaurant. But if you're providing an "unlimited" service, what do you do if it's costing you too much to provide? What if, like EMC's Mozy, people are using it more than you'd expected? I have some ideas, in The Long View...
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