Southwest Airlines: ‘Shameful’ Technical Debt Bites Back - DevOps.com

The moral of the story: I like criticism. It makes you strong.

The débâcle of canceled flights was caused by decades of #TechnicalDebt. That’s the analysis of @Columbia prof @Zeynep. A lack of scalability in #SkySolver, $LUV’s crew sched. system, led to days of paralysis.

At @TechstrongGroup’s @DevOpsDotCom: https://t.co/y6XcUbuNMi #DevOps

— @Richi 🤓 Jennings (@RiCHi) January 5, 2023